This Privacy Policy outlines how Mountain Medical Practice (“Mountain Medical Practice,” “us,” or “we”) collects, uses, and safeguards your personal information when you visit our website, MountainMedicalPractice.com, and interact with our online services.
We are the sole owners of the information collected on this website. We only have access to collect information that you voluntarily give us via email or other direct contact from you.
When you visit our website, we may collect the following types of information. We may collect personal information that you provide voluntarily, such as your name, phone number, email address, or other contact details submitted through our contact or appointment forms, and health-related information if voluntarily submitted through secure forms or patient portal links.
Automatically collected information may include your IP address, browser type, device type, and pages visited, cookies and tracking technologies (for analytics or website optimization).
We do not knowingly collect information from children under the age of 13 without parental consent.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, for example, to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
We use the information collected to respond to inquiries and appointment requests, to improve our website and services, to comply with legal and regulatory requirements, and to communicate with you regarding health-related updates if permitted.
We do not sell, rent, or share your personal information with anyone.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you have consented to send and receive text messages to and from Mountain Medical Practice, respectively, then you may receive appointment reminders, health tips, and practice updates. You may opt-in, opt-out, or seek help at any time. Standard message and data rates may apply. Message frequency may vary.
SMS (Short Message Service) is a text messaging service that allows users to send and receive short text messages between mobile devices, reliant on the cellular network. MMS (Multimedia Messaging Service) allows for sending attachments like photos, videos, and audio.
We implement reasonable technical safeguards to protect your mobile data and to use platforms in a HIPAA-compatible manner that supports safe messaging workflows. However, SMS is not a 100% secure method for transmitting personal health or sensitive information. Security is also dependent upon your efforts to protect the security of any device you use, including any wireless network, and the ability of the recipient’s email server to support security protocols that provide secure communication over a network, including the protection of applications like email and VOIP (VoIP or Voice over Internet Protocol).
It is best practice to only share the least amount of information needed to accomplish the purpose and to avoid sending diagnoses, test results, or anything identifying the patient and their condition.
Any medical or health information you provide through our website or secure patient portal is protected under the Health Insurance Portability and Accountability Act (HIPAA). We comply with HIPAA standards to protect the privacy and security of your Protected Health Information (PHI).
For details about how your PHI is used and disclosed, please refer to our Notice of Privacy Practices, available at our office or upon request.
Our website may use cookies to enhance user experience and analyze site traffic. You can choose to disable cookies in your browser settings, although this may affect site functionality.
We may use third-party analytics tools (such as Google Analytics) that collect information anonymously to help us understand how our site is used.
We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure servers.
However, please be aware that no transmission of data over the Internet or any wireless network (for example, a publicly accessible WiFi Hotspot in a coffee shop or airport) can be guaranteed to be 100% secure. In addition, our security is dependent upon your efforts to protect the security of any computer you use to access the Mountain Medical Practice website, including any wireless network you use, and also the confidentiality of the password you use to access the areas of our site that require you to register and log-in.
As a result, while we strive to protect your Personal Information, the Mountain Medical Practice site cannot guarantee the absolute security of any information that you transmit to us or receive from us, and you therefore agree to use the Mountain Medical Practice site at your own risk. Once we receive your transmission, we do make reasonable efforts to ensure its security on our systems. All Personal Information about you that Mountain Medical Practice creates, receives, stores, or transmits through the Mountain Medical Practice site is covered by our Privacy Policy.
Our website may contain links to external websites, such as a patient portal or health resources. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
Applications of third-party service providers who provide information and services to you on our behalf, may include but are not limited to services relating to telehealth and access of health records or test results. For example, our telemedicine/telehealth services may direct you to an interactive audio and video system application provided by our service provider, GoTo, and/or subsidiary telecommunications providers, such as GoToMeeting for Healthcare, that allows for real-time communication between the health care provider and the patient. In addition, our applications may direct you to a third-party application to access test results. These third-party service providers of such applications may each maintain separate privacy policies and terms of use that you should review before using such applications.
Although we make efforts to preserve user privacy, we may need to disclose Personal Information when required by law or when we have a good faith belief that such action is necessary to comply with a judicial proceeding, a court order, or other legal process. In addition, we reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful, and to release to such agencies information about users of the Mountain Medical Practice site who we reasonably believe to be engaged in or involved with such activities.
You may contact us to access or correct your personal information, request deletion of non-medical data submitted through the website, and ask questions about how your information is used.
To exercise your rights, contact us at:
Mountain Medical Practice
17025 Mount Rose Hwy, Suite C
Reno, NV 89511
Phone: (775) 849-3000
Fax: (775) 849-3939
Email: Mail@MountainMedicalPractice.com
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information above.
